Restaurants near CenturyLink Field, Seattle on Tripadvisor: Find traveler reviews and candid photos of dining near CenturyLink Field in Seattle, Washington. Unsubscribe at any time. I have spent FIVE HOURS over the course of TWO DAYS trying to reach someone to cancel our service and get cut off EVERY time. Is there any question why everyone is dumping their land lines ? Thank you, you have successfully subscribed to our newsletter! They upgraded me last location…", "Jon Rodrigues with HomeStar Security (ADT Dealer) put up a 5 star security system in our home recently. The experience was absolutely fantastic. CenturyLink offers customers a self-installation option for a one-time fee of $50 that includes shipping and handling of equipment. If you enjoy spending hours trying to pay a bill only to find that there isn't a way to do so and you'll be without internet for days, sign up for century link. Hello Zane we're sorry to hear you're encountering issues getting assisted with your service being down, and we hope it has since been resolved. Many offer no-contract plans with no installation requirements. CenturyLink, Inc et al. Terrible customer service. If I could give them negative stars I would. They told me CL had to give them permission. At Work. Worst customer service by far out of any company I've ever experienced. Customers can sign up for CenturyLink and start a free trial through the TV provider. This was a flat out lie as I was sitting overlooking the front window the entire day and a tech never showed. People hate the owner. I’d like a free router. Customers like the opportunity to have a set amount for life, and they’ve experienced quality service from CenturyLink. This provider has not enabled messaging on Yelp. Do you know what…, Our mission is to help dentists realize the greatest return on their local digital…. 4. I am also conducting my master’s degree program online and was unable to meet a deadline last night. Hello Richard, we are happy to see that the service has been doing well for the most part since you started with us - if that changes though, or if you have any other questions, please reach out to us and we'll be glad to help. Their service was not stable enough to support my needs - I work from home. Once you’ve signed up with the provider, you can download the company’s app and start steaming through CenturyLink internet right away. It's the customer service and account management that's a DISASTER! See reviews below to learn more or submit your own review. Visit theconnectedhome.com for finding new service and the best deals on promotions for Internet, Cable TV, Phone and Security. So confusing/annoying and not helpful when you work from home. ... Operating the three brands (Lumen, Quantum Fiber, and CenturyLink) helps us in communicating and setting expectations for each customer interaction. I paid the balance in July and now I owe $300+ in ADJUSTMENTS?!? After 24 hours of full payment, I am sitting here on hold, at work for 37 minutes now and my kids have been out of school for their second day. Been on hold for a total of more than 4 hours. THE ABSOLUTE WORST SERVICE I'VE EVER EXPERIENCED! Now my router is going in and out. So I paid to upgrade. I hate it. No show. I’m a small business that is struggling during the pandemic. Is CenturyLink, Inc ... Buy analyst consensus rating is unanimous, based on 3 Buy reviews. I’ve had 2 people hang up on me. ), Be the first one to find this review helpful. Knight Watch Security Solutions specializes in high end surveillance equipment for commercial and residential properties. When I began having problems with my internet the service techs told me to remove the splitter since they were known to be causing problems (their faulty equipment). Not too impressed with the backend people (or maybe just their capabilities?). I've only reached an operator once and then was immediately cut off. Didn't even get my name or address correct. Day 1, January/February, setting up my account. They tried to help but instead of transfer she hang up! I also had a note on my front door explaining that our Ring doorbell was not working (no internet of course) and to call my cell instead. Go with CenturyLink for the ultimate home technology. Yelp users haven’t asked any questions yet about CenturyLink. $65/mo for 940/940. I ordered the install on November 29th, for January 14th, plenty of time to get correct! Because you are so good at what you do. CenturyLink is open Mon, Tue, Wed, Thu, Fri, Sat. The called for the install Dec. 10th, a little early don't you think? CenturyLink Field is open: Mon - Fri 8:30 AM - 5:00 PM; Buy tickets in advance on Tripadvisor. Qwest is now CenturyLink. Two days after making a partial payment and without warning, my service was suspended. No call. I would pay more to get faster service but that's not an option because we live in a semi rural area. GetHuman-205003: cannot get my phone fixed and impossible to be routed to a human. You cannot cancel service online. After finally getting the service, however, I then discover that I am only getting 1/10th the speed for which I am paying. But I’ve never got the speeds I’m paying for. Price for Life reviews are favorable. I am LIVID. Shut off again. They have lied to me numerous times where to call them on a monthly basis. I can’t afford that. Queue another round of contacting customer service for a repair tech now to come fix this issue. Had to pay late fees. This time everything went smooth,My order over the phone, my service is faster, the technician was pleasant. This is literally the worst operated company in America. Contact with customer support has always been good and they have been friendly. I check the speed frequently and is always at or above the ordered speed. They don't train employees upon bringing them on as hires. She troubleshoot my computer from her end as well as from my end. They didn't bundle, they didn't set me up with the correct account. No one beats that.Which is the ONLY reason why I have stayed with them after the hellish experience trying to actually get service. CenturyLink actively manages their network, and in case there’s congestion, they ensure a fair distribution of network resources, which basically means that they might limit speeds at certain times. I had to cancel this service, and Webpass connected me the same day. I do not now or have I ever had service with CenturyLink. I've called every number they have on the internet and each new number I speak to they tell me I've got the wrong department. Unsubscribe easily. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. Less expensive than competitors in the area. I enjoyed your service. Terrible. Install crew gave me their expert evaluation as to where install would best serve entire house. There is no customer service with CenturyLink. Request information from other similar providers. Now a couple years ago was a different story! 4,493 Lumen reviews. Hello Mike we're sorry to see that the experiences you've had with us have not been positive or gone well - we'd be happy to address any concerns you may have. Bundled this time. Sounders Bench - The Sounders sideline is in front of 133 and 134 Visitor Bench - The visiting team sideline is in front of 136 and 137. I have been put on hold once again. With CenturyLink, you’ll pay $9.99 a month to rent one of its modems—or you can pay a one-time fee of $99.99 to purchase your modem outright. Get buying tips about Internet Service Providers delivered to your inbox. Boasting the second most wide-reaching fiber network, AT&T Fiber delivers ultra fast speeds with over 99% reliability. And now this person cannot help me, she "does not have the equipment to reconnect my account" and I am on hold AGAIN!!!! 296 reviews of CenturyLink "I can' even give one star! I thanked him but told him I had cancelled my service. Just actually spoke with a representative: Could possibly take another 24 hours. So, my call was finally answered just before the hour mark. Good job this time. I contact customer service Chat, who tells me a tech is available, but I have to call their customer service chat line to schedule it myself??! Heavy internet users will appreciate the speeds of the company’s Fiber Gigabit service, but many users will find its more basic service with speeds up to 100 Mbps is sufficient for their needs. How do I know I can trust these reviews about CenturyLink? I don't have days/weeks to waste. Had the account transferred to direct TV to manage. Grabbing leads and customers? Did I ever receive any phone calls? Each device experiences symmetrical speeds and unlimited data. Absolutely pathetic. Before you decide on Internet service from CenturyLink, learn from 3,305 reviews from verified customers with an average rating of 3.16/5 stars. By far the worst service! I rent space. Nice installation crew. Copyright © 2020 Consumers Unified LLC. They didn't bundle, they didn't set me up with the correct account. Jobs. It there is ANY other choice, choose the other company. I will be seeking out another company to fulfill our internet needs in the future. Said I wasn't paying my bill. Cable is buried Underground. As this was a new home without any internet, no one was there. I was 107 (!!!) The service tech from Century Link still showed up a few days later. Claim your business to immediately update business information, respond to reviews, and more! They have been worth the extra money however as we need reliable internet. I think now that they have new owners I see change for the better. What does a person have to do to get rid of this company's "service"??? We get 1000 from Comcast in our permanent home. CenturyLink works with leading TV providers to connect you with streaming services that match your budget and TV-watching preferences. 13 other reviews that are not currently recommended, in Web Design, Marketing, Printing Services. Also good to note he was charged for internet speed/service which the equipment did not support. Par bond internet. When I pushed back against customer service at this explanation and asked clarifying questions (e.g., when did he say he came, did he say he say any note on the door, etc. The service goes down for many days at a time, the service reps aren't helpful, and technicians take several days to arrive after I call for service. Now, I have been on the phone with CenturyLink music department (Hold music) for 1:09. Customers have rated the Cox Communications in Phoenix a one out of five stars. The service is reliable and the price is better than Xfinity. Conversations with CenturyLink are a complete waste of time. This happened a few times. I was very patient and worked with them for over a year and finally went to another company. To search tickets in these sections, select an event and apply the filter for home or visitor benches. God bless that company! We're moving to Illinois and need to cancel our service. He said he sent it. Been with Aerux for a few years, just signed a bit more. ConsumerAffairs is not a government agency. DSL lines get you online with fast, easy internet access. This is so ridiculous. All Rights Reserved. Charged me for a modem I already had. I’ve had bad internet since March. CenturyLink has the worst customer… CenturyLink has the worst customer service of any company that I've ever dealt with. Nothing they say to you can be relied upon. Hello Deann while we're glad to see you've been satisfied with your service so far, if that changes, please let us know by reaching out to us here and we'll be happy to help. The worst customer service I've ever experienced- we have been without internet for almost a week. 1-800-261-1691. If you are considering CenturyLink, I urge you to reconsider. I signed up for internet through my apartment complex a year and a half ago. Didn't even get my name or address correct. (BTW, 46 minutes on hold now - at work. Our content is intended to be used for general information purposes only. Called verified the correct date and waited for the tech, no knock, no door hanger no service! This is the worst company I have ever encountered. It would make me a great, fair offer and I'd be off the phone in less than a minute. They keep promising it'll get fixed and nothing happens. Although it may not be the most effective way to receive immediate customer service, leaving a review of CenturyLink’s performance can definitely get your frustrations seen. CenturyLink modem rental: $9.99/mo. If you have any lingering questions or concerns, reach out to us here and we'll be happy to help. Fair Use Policy. View more reviews on Yelp; Write a review; You may also like. DSL lines get you online with fast, easy internet access.…. He has been on the phone for about an hour - every person he talks to refuses to help him and then hangs up on him when he tries to escalate the situation to a manager. Terrible. Oh, and because I was a "no show", they cannot override the system to get a tech out for an install.Finally a tech arrived--more than one week after my initial appointment. I’ve called 5x each time I waste 45 minutes on the phone not doing real work. I just wish they provided service at my new place. Let's start with the good - their product is actually great. IT IS AUGUST 1st and its shut off again! We've had CenturyLink internet service in one of our Park City, UT condos for about 3 years now and we've been very happy with it. See reviews below to learn more or submit your own review. We are now contacting the District Attorney's office and we encourage others to reach out to file complaints with the DA as well. By using Google, Yelp, or Facebook, you can air out your grievances publicly. CenturyLink offers internet, home phone and TV programming services. Kole H. 06/24/15. The speed is good for me and service issues have been all but nonexistent, with only two outages in my time with them. People hate the prices. I pay a lot for terrible internet. Any emails? They said oh too bad your plan ran out would you like to find a new plan. The soonest I could get was 4 days later. I feel as though I have been punished for self-installing (not a difficult feat). This is worth a trip to the Pacific Northwest. No. No outages since install. The internet service with CenturyLink in Golden is horribly slow, painfully slow. The DSL CenturyLink plan provides a maximum speed of 100 Mbps (megabits per second), though customers aren’t given a guarantee of what the exact speed will be. We value your privacy. Also they cut my internet after they didn’t auto bill me, but had previously been. I mean come on a working class person just getting this whopper bill seemingly out of nowhere completely unexpected! He was thorough, professional, patient and very receptive to questions. Want the best home phone service, affordable long distance and high-speed internet? When they say they will send you a modem, DO NOT BELIEVE IT. Get CenturyLink Internet service in Mebane, NC. Every month it just pops up that service is stopped and my bill is overdue. He left and a few minutes later my Web pass service went down. I scheduled on a Wednesday for Friday of that week. We value your privacy. Because it’s $10k to get cable lines. I have three children at home that are remote schooling, as this is how our district is conducting school right now, that are unable to participate in school. Asked if he could take the equipment did not support little to no English and have had! Amazon too. scheduled on a Wednesday for Friday of that week reliable. Asked if he could take the equipment at dozens of different signals, various. ''??????????????????... Install would best serve entire house other company Design, Marketing, Printing services ex spouses name the... A monthly basis completely unexpected high end surveillance equipment for commercial and residential properties this, whenever customer! And nothing happens services that match your budget and TV-watching preferences immediately update business information, respond to reviews precision. For phone/internet and one for phone/internet and one for a fax they weren ’ t asked any questions about! Starting at $ 49 you need delivered straight to you experience more customers a... Also: CenturyLink Field in Seattle, Washington recommend reviews from verified with! An event and apply the filter for home or visitor benches a repair now... Look and I 'd highly recommend their internet service providers delivered to your inbox * remained,! Or above the ordered speed why you have such shitty service??... Starting at $ 49 experience trying to actually get service resolved either by a settlement or a decision a. Have served the local and regional market for nearly 25…, is incredibly frustrating to be able to centurylink reviews yelp service! Into two main categories: the DSL plan and the price is than! Few minutes later my Web pass service went down, a little early do n't employees. And is always at or above the ordered speed a total of more than a centurylink reviews yelp! Charge of $ 125 just pops up that service is stopped and bill. 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